Patient Advisor

Behavioral Health Coaching

Non-adherence to medication, particularly by patients with chronic diseases, costs the United States health care industry $290 billion per year in preventable spending, according to research conducted by the New England Health Institute. The Institute further states that leveraging electronic health information technologies is critical to solve this problem and save more lives.

DrFirst's Patient Innovations division offers behavioral health coaching and medication adherence solutions that improve patient outcomes by minimizing gaps in care and patient non-adherence to medical treatment.

Tools for Physicians and Health Plans

Research clearly demonstrates that patients simply do not take their medications as prescribed. This disconnect results in escalating healthcare costs and thousands of lost lives every year. DrFirst's new Patient Innovation division provides the electronic tools, health coaching, and patient support that physician practices and health plans need to reduce non-adherence. Specifically, the tools will close the "information and communication gap" between health care provider visits.

For health plans, this approach reduces the incidence of failed drug therapy, a major driver behind skyrocketing health care costs.

Evidence-based Solutions

Patient Innovations division offers evidence-based solutions that are tailored to prescribed medications and patient needs. Some key features include:

Patient health coaching:
Patients who need "live" support are provided dedicated health coaches to communicate with via phone, email and SMS text.
Medication e-reminders:
Patients who have a tendency to forget their physician visits or to take their medications as prescribed can receive automated reminders to their phone, email or mobile device.
Patient education, incentives, and caregiver support:
Tactics proven to better support patients in their medication regimen.
Scaled to practice size:
A choice of solutions to help health care practices of all sizes offer life and money-saving patient adherence tactics.