Article by Linda Fischer, Senior Director of Product Solutions at DrFirst
February 16, 2017
During my 22 years as a hospital CIO, I experienced plenty of challenges – along with many successes – while working to implement new technologies, change outdated processes and modify inefficient workflows. One particularly demanding period followed the 2006 Joint Commission Sentinel Alert Event, which called for medication reconciliation at every transition of care.
Truthfully, when the standards were announced, I thought the task would be relatively easy and involve just a few tweaks to workflows, plus the creation of a couple of new forms. I never expected the amount of pushback that I received from doctors and staff, who complained that they lacked the time to perform reconciliations, especially when so few patients could accurately list all of their medications.