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Secure messaging platform improves productivity for pediatric hospital

A pediatric hospital in Tennessee uses secure messaging to send notifications ranging from lab results to inclement weather alerts, and to admit patients quickly from the ER.

June 26, 2017

In the first part of a two-part Q&A, Rick Simpson, clinical applications manager at East Tennessee Children’s Hospital in Knoxville, Tenn., discusses how the hospital decided to implement DrFirst and its Backline secure messaging platform, as well as how the platform has improved productivity and efficiency. In part two, Simpson talks about how ETCH uses DrFirst in its neonatal intensive care unit and radiology departments.

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