Learn from the Experts in
Healthcare Technology

Critical Access Hospital Uses Secure Messaging to Enhance Patient Safety

April 18, 2017

Care Collaboration

Text messaging is synonymous with convenience – so much so that more than 80 percent of Americans rely on the platform daily, according to Pew Research. For providers, there is a real temptation to solve healthcare delivery problems using tools that are ready in hand.

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DrFirst’s SmartSig Saves Billings Clinic Hundreds of Staff Hours

March 15, 2017

Facing medical reconciliation challenges, Montana’s largest HCO integrates DrFirst’s SmartSig technology to save more than 300 staff hours and nearly one million clicks a year. Less than two years ago, pharmacists and pharmacy technicians in the Billings Clinic emergency department spent hours on the phone each day — trying, sometimes in vain, to obtain accurate patient medication histories.

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Secure Texting Helps Pediatric Hospital Communicate with Parents

November 25, 2016

“It’s a little thing that’s not such a little thing,” says Rick Simpson, Clinical Applications Manager at East Tennessee Children’s Hospital. “Using secure communication to keep our patients’ parents in the loop had an immediate impact: it eases parents’ minds, and keeps them involved in their children’s care.” > Download Case Study 

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Secure Texting and Care Collaboration Creates Hospital-Wide Improvements

June 1, 2016

Secure Messaging

Interfaith selected Backline as a tool to achieve several key goals for the hospital, including improved community collaboration, enhanced patient safety, regulatory compliance, operational efficiency and as a new tool for revenue generation.

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Critical Access Hospital Improves Medication Reconciliation Workflow

August 25, 2015

Medication Reconciliation

With the need to enhance workflow, Boone County Hospital chose SmartStrings to leverage more meaningful medication order strings and ensure an easily maintained database.

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Hospice Realizes Benefits of Secure Messaging

March 2, 2015

Care Collaboration

Texting is pervasive for personal and business use. In any given facility, healthcare or otherwise, texting is used as a quick way to ask a question, give an opinion and acquire information. Like many healthcare organizations, Hospice of Hope’s staff communicated with their colleagues through various methods including texts, email messages, phone calls and faxes.

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Hospice Implements Secure Texting to
Improve Communications and Patient Safety

September 29, 2014

Secure Messaging

Secure, efficient communication between doctors and staff is key to reliable patient care. For Groves Community Hospice, every situation involving patients requires rapid response; this poses a particular challenge, as more than 80 percent of the hospice staff work in the field...

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Emergency Department Uses Robust Data to Improve Medication Reconciliation Process North Canyon Medical Center

September 29, 2014

Medication Reconciliation

With DrFirst’s MedHx application, North Canyon Medical Center has transformed their medication
reconciliation process from an incomplete, largely manual process, to a data-driven solution that
provides access to robust, accurate medication history, resulting in improved patient care… > Download Case Study 

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Using MedHx to Reduce Medication Reconciliation Time at Confluence Health

September 29, 2014

Medication Reconciliation

For hospitals, medication reconciliation is critical to quality patient care. Obtaining a complete
and accurate list of the patient’s medications sets the cornerstone for good patient care during the
hospital stay, informing doctors about treatments in progress, and arming them to prevent
potentially harmful drug interactions…  

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Independent Practice Attests for Meaningful Use with DrFirst

September 29, 2014

Meaningful Use

Attestation for Meaningful Use can be a very difficult, time-intensive process, and
many practices and hospitals struggle to keep up with the program. Smaller practices
and independent specialists, in particular, are challenged by Meaningful Use as these
organizations often lack the specialized staff resources and know-how to interpret and
implement the complicated MU reporting requirements with their newly implemented
EMRs.

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The Benefits of Integrating E-prescribing
into Your Health Network

September 10, 2014

E-prescribing

Oakland Southfield Physicians benefits from integrating Rcopia e-prescribing into their health network.

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How E-Prescribing Can Improve Care Coordination

September 10, 2014

E-prescribing

Huron Valley Physicians Association improves their care coordination through Rcopia e-prescribing.

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Integrating a CMS Compliant E-prescribing
Platform within an EMR

September 10, 2014

E-prescribing

Bogardus Medical Systems integrates a CMS compliant e-prescribing platform within their EMR.

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