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A View on Collaborative Communication Technology in the Clinical Environment


September 10, 2014

Consider a Common Scenario: A patient’s lab results come back demonstrating a critical abnormal result. The patient’s attending nurse walks the floor to locate the physician to take action on the lab. Unable to find the physician, the nurse pages the doctor. Hearing only the page, the physician is unaware of the nature of the problem and elects to finish a current task prior to responding. Thirty minutes elapse between initial receipt of the abnormal lab, access to the physician, and securing the physician’s response as to how to proceed with care…

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