We're Here to Help

DrFirst is now utilizing a new ticketing system, JIRA Service Desk, to manage your issues and allow you to access real-time status on all of your support requests. Please log into the portal at https://sdesk.drfirst.com/support.

For help with your credentials, contact your account manager or call the 24/7 DrFirst Support team call center at 1-866-263-6512.

Note: The three email addresses you may have used in the past, support@drfirst.com, customercare@drfirst.com and partnersdev@drfirst.com, are no longer active for opening tickets.