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Point of Encounter

Medication Adherence

Medication adherence refers to the patient’s conformance with the healthcare provider’s recommendation with respect to timing, dosage and frequency of medication-taking during a prescribed length of time.

According to the U.S. Centers for Disease Control and Prevention, about 20 percent to 30 percent of medication prescriptions are never filled, and about half of all prescribed medications are not continued as prescribed. As a result, medication non-adherence costs the U.S. healthcare industry $300 billion per year.

Chronic under-use of medications is the most common form of non-adherence, with patients using less medication than was prescribed or prematurely stopping therapy. In fact, rates of adherence tend to drop after the first six months of taking a new medication, according to the CDC.

Costs of non-adherence
Non-adherence to drug therapy causes 30 percent to 50 percent of treatment failures and leads to 125,000 deaths annually, according to the CDC. For patients taking cardioprotective medications, non-adherence increases the risk of cardiovascular hospitalizations (by up to 40 percent) and mortality (by up to 80 percent). In addition, poor adherence to heart failure medications increases the number of cardiovascular-related ED visits.

DrFirst’s Patient Advisor Platform: Helps Ensure Patient Adherence to Prescribed Medications

To combat medication non-adherence, DrFirst created the Patient Advisor platform, a suite of cutting-edge clinical, behavioral and financial support software designed to improve patient medication adherence and foster better disease self-management by the patient. Our performance-enhancing solution enables physicians to maximize their time with patients, improve medication adherence, impact care outcomes and take proactive steps to keep at-risk patients on track.

Patient Advisor allows physicians to:

  • Proactively monitor patient adherence levels
  • Receive automated alerts for at-risk patients
  • Address the causes of non-compliance with their patient
  • Provide support tools to their patient to improve adherence
  • Prevent prescription abandonment with electronic prior authorization


The Patient Advisor advantage ~ all of this happens right within the eRx/EHR workflow. Patient Advisor functionality is native to our Rcopia e-prescribing platform, so doctors and their patients have seamless, immediate access at the point of encounter to all Patient Advisor services, at no incremental cost.